← Caption Quality Checker

Why caption quality is a different question from caption presence

WCAG Success Criterion 1.2.2 requires captions for prerecorded audio content. Section 508 and a growing list of state and international accessibility rules point back to the same requirement. None of them grade the captions once they exist. A track can satisfy every "does it have captions" check in existence and still be unreadable to the person it was made for.

Presence is a checkbox. Readability is arithmetic.

A caption file passes "presence" the moment it parses, syncs to the video, and displays something. None of that says whether a viewer can actually read a given cue before it changes. That is a function of exactly two numbers — how many characters are on screen, and for how long — and a caption track can fail it while being a perfectly accurate transcription of the audio.

Why automatic captions make this worse, not better

Automatic speech recognition optimizes for transcription accuracy: getting the words right. It has no model of how fast a human reads. It breaks caption blocks on pauses in the audio track, not on a target character count, so a dense, fast-talking passage produces a caption block that is word-for-word correct and reads at a speed nobody can follow. The rise of auto-captioning has made "does it exist" trivially easy and "is it readable" no more solved than before — if anything, the gap between the two questions has gotten wider, not narrower.

Where the specific numbers come from

There is no single legal reading-speed limit the way there is a legal blood-alcohol limit. What exists instead is a convergent set of numbers across several independently-published caption style guides — Netflix's public Timed Text Style Guide and the BBC's Subtitle Guidelines both publish figures in the same neighborhood: a reading-speed ceiling in the high teens to low twenties of characters per second, a two-line maximum per cue, and minimum/maximum on-screen durations in roughly the same range. None of these guides has legal force outside its own platform's contracts. They are cited here as commonly-used industry defaults, not as one controlling standard — which is also why every threshold in this tool is configurable.

The trade-off a longer duration doesn't escape

Stretching a cue's on-screen time lowers its characters-per-second reading speed, and it is the first fix most people reach for. It has a ceiling: a cue left on screen too long (past a commonly-used ceiling around seven seconds) invites the viewer to re-read it, and by then the dialogue and the picture have both moved on — the caption stops matching what is happening on screen. When a line is genuinely too dense to read in a reasonable time, the more durable fix is usually to shorten the wording, not to hold the cue open longer.

Checking this mechanically rather than by eye

Reading speed, line length, lines per cue, minimum/maximum duration, overlaps, and gaps are all mechanically computable from the timestamps and text a caption file already contains — no judgment call, no audio needed. Caption Quality Checker runs those checks: paste an SRT or WebVTT file, or run the CLI against a file on disk and wire it into CI as a regression gate on every future upload.

Common questions

Isn't an auto-generated caption track already "good enough" if it's accurate?

Accuracy and readability are two different properties, and an automatic speech-recognition system optimizes for accuracy, not for the pacing a human reads at. It breaks cues on pauses in the audio, not on a target reading speed — so a fast talker can produce a caption block dense enough to be technically correct and still impossible to finish reading before the next cue replaces it. The transcription can be word-for-word right and the caption track can still fail its own audience.

Who actually checks caption quality today?

Usually nobody, mechanically. A video platform's own upload validator checks that a caption file parses and that timestamps are well-formed — it has no opinion on whether a cue is readable in the time given. A human style-guide reviewer at a large broadcaster or streaming platform checks this by eye, cue by cue, which is exactly the kind of repetitive check a deterministic tool should be doing before a human ever looks at the file.

Does a longer duration always fix a reading-speed problem?

Only up to a point, and it trades one problem for another. Stretching a cue's duration lowers its characters-per-second, but a cue left on screen for too long (past the commonly-used ~7-second ceiling) invites re-reading and desyncs the viewer's attention from the picture — especially if the dialogue underneath has already moved on. The better fix, when a line is genuinely too dense, is usually to shorten the wording rather than to stretch the timing.